Privacy Policy

Last updated: 15 January 2026

1. Who we are

Mintordom is the controller of personal data processed through the Platform. Our registered address is Patrick Street 99, H91 X2YF Galway, Ireland. You can contact us at [email protected] or +353 1 408 2868 for any privacy-related question.

2. Personal data we collect

Depending on how you interact with the Platform, we may collect:

• Contact details, such as your name, email address and telephone number, when you get in touch with us;
• Technical data, such as IP address, browser type, device identifiers, language settings and pages viewed;
• Usage data, such as how you use calculators, charts and other interactive features;
• Cookie and similar data, as described in our Cookie Policy;
• Account and communication records, where you register for access or correspond with us.

We ask you not to send us sensitive personal data or private keys, seed phrases or account passwords by email or through any form of contact.

3. How we use your data and our legal bases

We process personal data only where we have a valid legal basis under the General Data Protection Regulation (GDPR). These include:

• performance of a contract or steps taken at your request before entering into one (Article 6(1)(b));
• compliance with legal obligations (Article 6(1)(c));
• our legitimate interests in operating, securing and improving the Platform (Article 6(1)(f)); and
• your consent, where we ask for it, for example for certain marketing communications (Article 6(1)(a)).

4. Sharing your data

We do not sell personal data. We may share it with carefully selected service providers who process data on our behalf, including hosting, analytics, email delivery and security providers. These processors are bound by written agreements and may act only on our documented instructions. We may also disclose data where required by law or by a competent authority.

5. International transfers

Some of our service providers may be located outside the European Economic Area. Where this occurs, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or adequacy decisions, and we assess the protection offered by the recipient.

6. Retention

We keep personal data only for as long as necessary for the purposes described above. Enquiry records are generally retained for no longer than twelve months unless a longer period is required by law or for the establishment, exercise or defence of legal claims. Analytics data is retained in aggregated or pseudonymised form where possible.

7. Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access controls and regular review of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• request rectification of inaccurate data;
• request erasure in certain circumstances;
• restrict or object to certain processing;
• request data portability; and
• withdraw consent at any time, without affecting the lawfulness of earlier processing.

To exercise these rights, contact us using the details above. We may need to verify your identity before responding. We aim to reply within one month, as required by law.

9. Complaints

If you are unhappy with how we handle your data, please contact us first so that we can try to resolve the matter. You also have the right to lodge a complaint with the Data Protection Commission in Ireland (dataprotection.ie) or with the supervisory authority in your country of residence.

10. Children

The Platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from them. If you believe a minor has provided us with data, please contact us so that we can delete it.

11. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The current version will always be published on this page, with the date of the latest revision shown at the top.

12. Contact

For questions about this policy or our data practices, write to Mintordom, Patrick Street 99, H91 X2YF Galway, Ireland, or email [email protected].